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Press and Media enquiries | Support | Healthy Shop

Product & Stock Queries 👩‍💻

How do I change delivery date?

Can I change the email address on my account?

How do I update my delivery address?

How do I edit my phone number?

How do I update my Password?

How do I update Marketing preferences?

How secure are my details?

Your account ⚙️

Can I pay with cash?

When will you charge me?

How do refunds work?

What happens if my payment fails?

What payment methods do you accept?

Payments & Promos 💷

Where do you deliver to?

How is my food delivered?

What happens if I'm out?

What days do you deliver?

How do I track my order?

What if I have a problem with my delivery?

Delivery 🚚

Are your meals Gluten Free?

Can I heat the Prepped Meals in the oven?

What if there are issues with my products?

Can I freeze the prepped meals?

How long do the products last?

How will I know what your products contain?

Can I return items?

What size are the prepped meals?

Where are the spice ratings for your ready meals?

Where can I find the nutritional information?

About our Products 🍲

How do I apply a discount code to my order?

Do I need an account to place an order?

What does delivery cost?

How does it work? 💡

My order is missing items!

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My products have arrived damaged

How to contact us

Order issues 📦

Press and Media enquiries

Product Substitutions and Out of Stock Items

Product nutritional information

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Problem with the website

Website Support 🔧

Press and Media enquiriesUpdated 16 days ago